ABOUT US

For organizations that want to get more out of data and want to use it for data-driven customer dialogue, EDM provides the solution. Our experts listen, ask questions, think beyond the business case and offer a tailor-made solution.

EVERYTHING FOR DATA-DRIVEN DECISIONS AND OPTIMAL RETURN

In 1995, we laid the foundation for data-driven (direct) marketing in the Netherlands. It started as consultancy and list broking for charities from an attic room in Haarlem, has grown into a leading player in the field of target group selections for customer acquisition and the optimization and maintenance of customer databases. With our expertise and experience, we help organizations make data-driven decisions and ensure an optimal return on customer and marketing data in the Benelux.

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Mission

EDM is the partner that helps organizations to increase their return on data. We consider customer data as the center of each organization on which well founded decisions  can be made and on which business processes can be optimized. We provide support during the transformation to data-driven customer contact. Privacy of the consumer is our main focus.

 

 

 

 

 

 

 

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Vision

Our goal is to provide every organization with tools that enable a customer (data-)driven dialogue. We provide customers with more insights into the quality and value of their customer data and help them to keep this data as up-to-date and complete as possible, so they are prepared for a future in which customer (data-)driven dialogue will be even more important than it is now. Our starting point is that consumers should be in control of their own data.

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Security and privacy

The data world is constantly changing, as are the requirements from a security and privacy perspective. Working with customer data and partner data requires monitoring and compliance with legislation and codes of conduct. At EDM, we work strictly in accordance with Dutch and European legislation, including the General Data Protection Regulation, and possess the DDMA Privacy Guarantee hallmark. An in-house Privacy Officer and Data Protection Officer oversee compliance with legislation, data protection provisions and policies regarding the protection of personal data. EDM, as part of The Data Agency, is ISO 27001 certified. We maintain an information security policy in line with this security standard.

Are you a consumer and want to know how we handle the (possible) personal data we process? You can read more about this at evenoverdata.nl.

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Also part of The Data Agency

EDM is part of The Data Agency; a group of brands specialised in technology, data and analysis. In cooperation with the following brands, we assist in the creation of clear insights, the achievement and continuity of better results and generating a higher return on data:

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