Infographic: a view on the quality of customer data

To stay in touch with customers, organizations are required to keep the data in their database accurate and up-to-date. This is even a legal obligation under the General Data Protection Regulation. But due to important events in our lives such as moving house, marriage, moving in together, divorce, birth and death, data is constantly changing. How complete and up-to-date are the addresses in an average customer database? We did a comprehensive analysis into the data quality of nearly 100 medium and large companies.

Want to know more? Download our infographic here: